PRIMARY RESPONSIBILITIES:

• Be the Welcome Wagon
  Welcome new employees to state service or existing state employees to your department and worksite. Share with them the benefits of CASE Membership – what you get and what you miss if you don’t join.
  
  
• Recruitment Events? All-hand meetings? New Employee Orientations?
  Let CASE Staff know of in-person (and virtual) events in which we might participate to reach members and future members.
  
  
• Worksite Eyes & Ears
  Keep staff and the Board informed of any situations in your workplace.
  
  
• Refer Issues to Staff
  Do not represent colleagues in disciplinary actions or other types of meetings, refer them to staff for expert assistance with legal and labor issues.
  
  
• Report in Often
  Keep staff and the Board informed of any situations in your workplace.
  
  
• Build Member Knowledge
  Be a resource to your colleagues on the MOU and items of interest to  build member knowledge of their rights and of the benefits of CASE Membership.
  
  
• Be the Finder
  Be familiar with the CASE, CalHR, and other websites of interest to point members in the right direction.
  
  
• Be the Connector
  Connect CASE members with CASE staff as needed.
  
  
• The Local Voice
  Share updates with members in your workplace on issues ranging from Bargaining to new state employee policies.
  
  
• Know the basics
  Be familiar with the MOU so you can connect members with basic information. Connect them with staff for more complicated inquiries.

AVAILABLE RESOURCES:

• Local Rep Portal on the CASE Website has links to important forms, documents, and more. 
  
  
• CASE Staff stand ready to take the hand-off of individual representation matters and to answer more in-depth questions related to salary, benefits, and state employee rights. 
  
  
• Printed brochures, membership applications, welcome packets, and swag are available upon request. 
  
  
• Monthly reports of new employees in your department.
  
  
• Monthly Local Rep Meetings.